Crypto FAQ
Unlock actionable crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions to deliver outstanding results.
Your security comes first. Sano Tradegain employs bank-grade encryption, two-factor authentication (2FA), and cold storage to protect digital assets. We adhere to stringent financial regulations in Guatemala and conduct regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step tutorials with 24/7 support
- Practice with virtual funds in a risk-free demo
- Automated tools that handle the heavy lifting for you
- Start with as little as and learn as you trade!
Bank card withdrawals are typically processed within 1-3 business days in most regions. Crypto withdrawals to external wallets usually complete in under 30 minutes. Actual timing may vary based on your bank and verification status.
We generate revenue from premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden charges - you’ll always see the exact transaction amount before you confirm.
Yes! Sano Tradegain is available in most countries worldwide (98+ and growing). During sign-up, select your country to confirm availability and see local payment options. We adhere to all applicable regulations to keep your trading safe and compliant.
- AI-powered recommendations - Receive personalized coin picks tailored to your risk profile
- Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and email at info@sano-tradegain.com. For urgent issues, the average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, the FCA, and CySEC]
- Independent third-party audits performed regularly
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Country-Specific Rules
- Automated geo-compliance: Our platform aligns with your country's regulations
- KYC verification is required where legally mandated
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Your Funds Are Secure
- Bank-level security (just like your online banking)
- 95% of assets held offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA/SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. On the rare occasions when immediate access isn’t possible, you can be confident our specialists will address your request as quickly as possible.
